Got Questions? We've Got Answers
Find answers to the most common questions about our web development services, project process, and what you can expect when working with us.
Find Your Answer
We specialize in comprehensive web development services including custom website development, e-commerce platforms, web applications, API development, server management, and technical consulting. We work with modern technologies like Laravel, Vue.js, and various databases.
Our core services include:
- Custom website development
- E-commerce solutions
- Web application development
- API and backend development
- Server management
- Technical consulting and support
Loop Origin was founded in 2020 and has been providing web development services for over 4 years. We have successfully completed 20+ projects and maintain a 98% client satisfaction rate.
We use modern, industry-standard technologies including PHP/Laravel for backend development, Vue.js/Nuxt.js for frontend, and various databases (MySQL, PostgreSQL, MongoDB). We stay updated with the latest technologies to deliver the best solutions.
Our tech stack includes:
- PHP 8+ and Laravel framework
- Vue.js 3 and Nuxt.js
- TailwindCSS for styling
- MySQL, PostgreSQL, MongoDB
- Redis for caching
- Docker and cloud deployment
Yes, we offer comprehensive ongoing support and maintenance services. This includes bug fixes, security updates, performance optimization, content updates, and technical support. We offer different support packages to meet your specific needs.
Support services include:
- 24/7 technical support
- Regular security updates
- Performance monitoring
- Content management
- Backup and recovery
- Emergency fixes
Absolutely! We can work with your existing website, integrate with current systems, or help migrate to new platforms. We'll assess your current setup and provide recommendations for improvements or upgrades.
We can help with:
- Website redesign and updates
- System integration
- Platform migration
- Performance optimization
- Security improvements
- Feature additions
Our pricing varies based on project scope, complexity, and requirements. We offer transparent pricing with no hidden fees. We provide detailed quotes after understanding your specific needs and can work within your budget.
Pricing factors include:
- Project complexity and features
- Design requirements
- Integration needs
- Timeline and urgency
- Ongoing support requirements
- Maintenance needs
We typically require a 50% deposit to begin work, with milestone payments throughout the project and final payment upon completion. We accept various payment methods including bank transfers and credit cards.
Payment schedule:
- 50% deposit to start project
- 25% at project milestone
- 25% upon completion
- Additional work billed separately
- 30-day payment terms for invoices
Yes, we offer flexible maintenance packages to keep your website secure, updated, and performing optimally. Packages range from basic security updates to comprehensive management including content updates and performance monitoring.
Maintenance packages include:
- Security updates and patches
- Performance optimization
- Regular backups
- Content updates
- Technical support
- Analytics and reporting
Project timelines vary based on complexity. A simple website might take 2-4 weeks, while complex e-commerce platforms can take 8-12 weeks or more. We'll provide a detailed timeline during the planning phase.
Typical timelines:
- Simple website: 2-4 weeks
- E-commerce site: 6-10 weeks
- Custom web app: 8-16 weeks
- Complex integrations: 12+ weeks
Absolutely! All our websites are built with mobile-first design principles and are fully responsive across all devices and screen sizes. This ensures optimal user experience across all platforms.
Mobile features include:
- Mobile-first design approach
- Responsive across all devices
- Touch-friendly navigation
- Optimized for mobile performance
- Cross-browser compatibility
- Progressive Web App capabilities
We provide comprehensive technical support including bug fixes, feature updates, performance optimization, security updates, and general technical assistance. Support is available through email, phone, and our contact form.
Support includes:
- Technical troubleshooting
- Bug fixes and updates
- Performance optimization
- Security monitoring
- Content updates
- Training and documentation
We typically respond to support requests within 24 hours, often much sooner. For urgent issues, we provide priority support. Our goal is to resolve issues quickly and efficiently.
Response times:
- General inquiries: 24 hours
- Technical issues: 4-8 hours
- Urgent problems: 2-4 hours
- Emergency issues: 1-2 hours
Yes, we provide comprehensive training for content management systems. This includes video tutorials, written documentation, and hands-on training sessions to ensure you can manage your website effectively.
Training includes:
- Content management system training
- Video tutorials and documentation
- Hands-on training sessions
- Best practices guidance
- Ongoing support for questions
- Regular system updates
Still Have Questions?
Can't find the answer you're looking for? Our team is here to help. Get in touch with us and we'll respond as soon as possible.