VOIP & PBX Solutions
VOIP & PBX Solutions in Pakistan
Inbound/outbound contact-centre systems, IVR, dialers, and PBX on Asterisk, FreePBX, and WebRTC — deployed and supported by the same team who built your web app.
What we deliver
From a small office PBX to a high-volume outbound dialer campaign, we design, deploy, and maintain every layer of the stack — hardware, software, and SIP trunking.
Inbound IVR & call routing
Multi-level IVR menus, skills-based routing, queue management, and live agent monitoring — so callers reach the right person fast.
Outbound dialers
Predictive, progressive, and manual dialer campaigns with AMD (answering machine detection), lead filtering, and real-time agent stats.
PBX systems
Asterisk, FreePBX, and FusionPBX on-premise or cloud — single-tenant or multi-tenant — with SIP trunk provisioning and failover.
WebRTC & remote agents
Browser-based softphones, NAT/firewall traversal with STUN/TURN, and remote-agent connectivity — no desk phone required.
CRM & web app integration
Click-to-call from your CRM, automatic call logging, screen-pop, and webhook events that sync call data back to your web application.
Analytics & call recordings
Call logs, agent performance dashboards, campaign metrics, and secure call recordings accessible from a central web interface.
Technologies we use
Common questions about VOIP & PBX in Pakistan
What is the difference between Asterisk, FreePBX, and FusionPBX?
Asterisk is the core telephony engine — powerful but requires manual configuration. FreePBX adds a web UI on top of Asterisk, making it easier to manage without command-line access. FusionPBX is a multi-tenant PBX ideal for businesses running multiple separate extensions or clients. We recommend the right one based on your scale, team, and budget.
Can your VOIP system integrate with our existing CRM or web application?
Yes. We build click-to-call, screen-pop, and automatic call logging integrations for popular CRMs (HubSpot, Zoho, Salesforce) and custom web apps. Call events are pushed via webhooks so your system stays in sync without manual data entry.
Do you support remote agents or work-from-home call center setups?
Yes. We deploy WebRTC-based softphones that work in any browser — agents connect from anywhere with a stable internet connection. We handle NAT traversal, STUN/TURN configuration, and firewall rules so audio quality stays consistent.
How long does it take to set up a VOIP or PBX system?
A basic office PBX with IVR and 10–20 extensions takes 1–2 weeks. A full outbound contact-centre dialer with CRM integration, AMD, and campaign management typically takes 4–8 weeks. We provide a timeline and fixed quote after reviewing your requirements.
More questions? Read our full FAQ →
Ready to start your project?
Tell us your call volume, routing requirements, and integration needs. We'll scope a system that fits and give you a clear quote.
Book a free strategy call